MEDICAL MATTERS

  • Medical Matters features questions asked by Members of the ME Association on health-related topics.
  • Dr Charles Shepherd and the ME Association's other advisers answer these questions by sharing their expert knowledge.
  • Medical Matters is based on the popular ‘Ask the Doctor’ series in ME Essential magazine.
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Questions in the Category: Residential Care Home

Residential Care Home: Complaints

ME Essential Autumn 2020

I am becoming increasing concerned about the care that a relative with ME/CFS is receiving in a private residential care home. The staff have no understanding about how to care for people with ME and try to push her to do more and more. There have been occasions where I feel that her care has been neglectful or even harmful. I have raised my concerns in meetings with the staff and management on several occasions – who fail to accept that there is a problem. What can I do?

Charles Shepherd

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