Support


The ME Association puts a significant amount of its resources into providing timely and accessible support and reliable information.

We accomplish this in a variety of successful ways – the MEA Website, ME Essential Magazine, ME Connect Helpline, Leaflets and Books etc. and through our ever expanding social media presence. Please also visit the Information section of this website.

Telephone Helpline – ME Connect

ME Connect is our flagship helpline service offering support and information to anyone affected by M.E. You can reach us every day of the year and we’ve managed more than 35,000 calls since we began in 2003.

 ME Connect Telephone Helpline: 0344 576 5326*  
We are available every day, during the hours of 10.00am-12.00pm, 2.00pm-4.00pm and 7.00pm-9.00pm. The helpline can receive a large volume of calls, so if you can’t get through immediately, then please hang-up and try again later.
 

We deal with each person individually, in a sensitive and professional manner. Every communication is kept completely confidential. ME Connect is staffed by a fully trained, and supervised, team of volunteers – most of whom have personal experience of M.E.

*Calls to ME Connect cost the same as other standard landline numbers (starting 01 or 02). If you have a call package for your landline or mobile phone then calls will normally come out of your inclusive minutes.

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Local Support Groups

M.E. can be a very isolating disease and it’s important, when able, to try and establish connections with people who share similar experiences.

The ME Association works with local support groups to provide the most comprehensive listing of any national charity, enabling you to easily locate a support group near to where you live, or on social media.

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NHS ME/CFS Specialist Services

We provide a comprehensive listing of all NHS specialist services for adults and children. Patients can contact any of the services for information, but referrals for assessment, diagnosis, and management advice, must be made by your GP or the professional responsible for your healthcare.

We strongly recommend that you read our 2015 report on Illness Management before you seek a referral to these services, and consider the appropriateness of the management approach they might take. Dr Charles Shepherd, Hon. Medical Adviser to the ME Association has also made a statement at the beginning of the NHS specialist services section.

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Other Services

We carry a range of adverts for services that may interest people with M.E. from organisations and individuals who support the work of the ME Association.

Publication does not imply endorsement or recommendation, and you should do your own research into whether they could be appropriate for you.

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The ME Association

Please support our vital work

We are a national charity working hard to make the UK a better place for people whose lives have been devastated by an often-misunderstood neurological disease.

If you would like to support our efforts and ensure we are able to inform, support, advocate and invest in biomedical research, then please donate today.

Just click the image opposite or visit our JustGiving page for one-off donations or to establish a regular payment. You can even establish your own fundraising event.

Or why not join the ME Association as a member and be part of our growing community? For a monthly (or annual) subscription you will also receive ME Essential – quite simply the best M.E. magazine!


ME Association Registered Charity Number 801279


Visit the other pages in this section:

ME CONNECT HELPLINE

0344 576 5326

Available every day of the week between these times: 10am - 12noon, 2pm - 4pm and 7pm - 9pm.

Calls cost the same as other standard landline numbers (starting 01 or 02). If you have a call package for your landline or mobile phone then calls will normally come out of your inclusive minutes.

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