Our Fundraising Promise

Your fundraising and donations support everything we do at the ME Association. That’s why we believe in fundraising in an open, honest and respectful way. 

When starting to fundraise for us we ask you to adhere to these guidelines too.

We will always maintain high standards   

• We will adhere to the Fundraising Code of Practice. 
• We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise. 
• We will comply with the law as it applies to charities and fundraising. 
• We will display the Fundraising Regulator badge on our fundraising material to show we are committed to good practice. 

 We will be clear, honest and open 

• We will tell the truth and we will not exaggerate. 
• We will do what we say we are going to do with donations we receive. 
• We will be clear about who we are and what we do. 
• We will give a clear explanation of how you can make a gift and change a regular donation. 
• We will ensure our complaints process is clear and easily accessible. 

We will be respectful 

• If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the telephone, mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to. 
• We will respect your rights and privacy. 
• We will not put undue pressure on you to make a gift. If you do not want to give or wish to cease giving, we will respect your decision. 
• We will be especially careful and sensitive when engaging with vulnerable people, including taking into consideration the persons age and those affected by ME/CFS and will reflect this in our procedures and practice. Where the law requires, we will get your consent before we contact you to fundraise.