Universal Credit Explained

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Universal Credit has been rolled out across the UK as a replacement for several older means-tested benefits. It remains a complicated benefit to try and understand and this is not helped by the changes still being made to it. In this leaflet we try and make it simpler and provide helpful tips for people with ME/CFS when making an application.

Universal Credit has been rolled out across the UK as a replacement for several older means-tested benefits. It remains a complicated benefit to try and understand and this is not helped by the changes still being made to it. This leaflet from Ann Innes (Welfare Adviser to the ME Association) attempts to make sense of what is going on – so people with ME/CFS can have a fair idea of how it works and what to expect when they make an application or are advised of changes to existing benefits.

Telephone Helpline

The ME Association telephone helpline – ME Connect – is available every day of the year, during the hours of 10am-12noon, 2pm-4pm and 7pm-9pm. Please phone: 0344 576 5326 if you have any questions or would simply like to talk to someone who is there to listen.

Please note: Once you have made payment and checked out from the website shop, you will receive a confirmation email containing direct download links to your leaflets. Click the links and you can read your leaflets on-screen and save to your computer, phone, or other device. But you will need access to a printer if you wish them printed.

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