‘Your Call’ is a free telephone counselling service which is open to disabled people from all over Scotland.
‘Your Call’ is one of the services operated by the Lothian Centre for Inclusive Living. ‘Your Call’ counsellors are all disabled people themselves, providing them with an understanding of what it means to live as a disabled person in Scotland. The counsellors work as volunteers, and are trained to a professional standard in counselling. The service takes calls to its appointment line from 11am until 3 pm Mondays to Thursdays.
Calls are free from a home telephone, and from most mobile networks (including T-Mobile, Vodaphone, O2, 3, Orange and Virgin Mobile). The number is withheld so it will not appear on the phone bill.
Counselling can help people who are trying to come to terms with painful events from their past, or who need support through a current crisis or change in lifestyle. It can also help people who are struggling to manage difficult feelings such as depression or anxiety, or who are seeking direction and meaning in their lives. A counsellor will not judge, nor tell a person how to live their life. Instead he or she is trained to help explore a person’s own situation and to support them to find their own way forward.
The ‘Your Call’ number is 08088 01 03 62, and the service is open to all disabled people in Scotland who are over the age of 16, and their immediate family members.